Shipping & Returns
Standard first-class U.S. shipping is $3.92 however, shipping for other accessories such as hats and bags will be calculated differently due to the weight of the item. First Class International shipping is $11.64. All orders will be shipped within 1-3 days of purchase. You will be sent a confirmation email once the order is placed & a second email with your tracking number once the order has shipped. If you do not receive a shipping confirmation, please reach out to us at firstname.lastname@example.org & we will look into your order. Once your package has shipped out, delivery is expected within 1-5 business days (Monday-Friday) depending on your location.
**Shipping delays may occur due to COVID-19**
All sales are final. However, in the unlikely event that you receive a defective item or an item that does not match your order, an exchange or refund will be offered. Return shipping fees will be refunded for items acknowledged being defective or incorrect. Before returning your items, please email us at email@example.com with the subject line: Return and #OrderNumber, a photo of the received item and the reason for return. Please allow 1-3 working days for us to process your request. Returns must be unused, unaltered, undamaged, accompanied with their original packaging and reach us within 30 days from the date of receiving your parcel. For hygienic reasons, earrings cannot be returned.